Symptoms
Microsoft supports setup and installation for the Crystal Reports products shipped with the Professional and Enterprise Editions of Microsoft Visual Basic for Windows versions 3.0, 4.0, 5.0 and 6.0. For other Crystal Reports support, please do not contact Microsoft. Please contact Crystal Decisions(formerly Seagate Software), which now owns and supports Crystal Report Writer. For support on Crystal Reports in Visual Studio .NET, please see the article in the References section below.
NOTE: The third-party contact information included in this article is provided to help you find the technical support you need. This contactinformation is subject to change without notice. Microsoft in no wayguarantees the accuracy of this third-party contact information.
Resolution
Support for Crystal Reports is provided to registered users. To register for Crystal Reports, visit the following Business Objects Web site:
http://www.businessobjects.com/register/content.asp(http://www.businessobjects.com/register/content.asp) Registered users of Crystal Reports may obtain technical support for their Crystal Reports product. To learn more about obtaining technical support, visit the following Business Objects Web site:
http://support.businessobjects.com/(http://support.businessobjects.com/) For information about developer-related support for Crystal Reports, visit the following Business Objects Web site:
http://www.businessobjects.com/services/support/crystal_dev.asp(http://www.businessobjects.com/services/support/crystal_dev.asp)