.NET Questions and Solutions

Symptoms
When you start Windows 98, you may receive the following error message:

Fatal Exception 0028 in VXD HELPWGRDNOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
242450?(http://support.microsoft.com/kb/242450/EN-US/) How to Query the Microsoft Knowledge Base Using Keywords
Resolution
This behavior can occur if the Dr. Solomon’s Anti-Virus program is installed on your computer. The Dr. Solomon’s Anti-Virus program is not compatible with Windows 98.

Symptoms
When you restart your computer, you may receive the following error message:

STOP 0×0000001e KMODE_EXCEPTION_NOT_HANDLED in win32k.sys
or

STOP 0xC000021A {Fatal System Error}The Windows Logon Process terminated unexpectedly.
Resolution
This behavior can occur if you downloaded the Backdoor.NTHack virus from a remote host into your computer. This virus is initiated by the Dl.bat file in the InetPub\Scripts folder.
As a result, both the Firedaemon.exe and Sud.exe files are installed on the computer as well as the Os2srv.exe and Mmtask.exe files, which along with the Sud.exe and Index.exe files are run as services.