.NET Questions and Solutions

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Entries Tagged ‘SymptomsAfter’

Exception configured in Outlook rule does not prevent move of received message to folder

Symptoms
After you create a rule in Microsoft Outlook to move received e-mail messages to afolder, if the rule contains an exception that prevents the message from moving to thefolder if the message is from a specified user, the message is still transferred to the specified folder.
Resolution
This problem occurs because the user that you specified as an exception is contained in the Global Address List (GAL).

“STOP 0×0000001E KMODE_EXCEPTION_NOT_HANDLED” in MrtRate.sys After Connecting to ISP

Symptoms
After you make a Dial-Up Networking (DUN) connection by using Remote Access Services (RAS) with a local Internet service provider (ISP), you may receive the following error message on a blue screen:

STOP 0×0000001E (0xc0000005, 0xf3c310c, 0×00000000, 0×00000000) KMODE_EXCEPTION_NOT_HANDLED***Address f3cf310c has a base at f3cf2000 MrtRate.sys
Resolution
This issue can occur after you install Intuit Quickbooks or Quicken 2000, or if you apply Microsoft Windows NT 4.0 Service Pack 6 after these products are installed.

“Break Instruction Exception” Error Message When You Turn Off a Hewlett-Packard 5200C ScanJet

Symptoms
After you turn off your Hewlett-Packard 5200C ScanJet scanner, the following error message may appear when you refresh the view in Device Manager:

Break instruction exception – code 80000003 (first chance)
Resolution
To resolve this issue, contact the manufacturer of the scanner about the availability of an updated driver that addresses this issue.