Symptoms
Consider the following scenario:You install Microsoft Dynamics CRM 3.0 on Microsoft Windows Small Business Server 2003 Release 2 (R2) with Microsoft SQL Server 2005 Workgroup Edition.You view a report in Microsoft Dynamics CRM 3.0.In this scenario, you receive the following error message:

Server Error in ‘/’ Application.
System.Web.Services.Protocols.SoapException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services.
Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature) at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory) — End of inner exception stack trace — at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. —> Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature) at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory) — End of inner exception stack trace — at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)
Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:[SoapException: System.Web.Services.Protocols.SoapException: The feature: "Report history snapshots" is not supported in this edition of Reporting Services. ---> Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: "Report history snapshots" is not supported in this edition of Reporting Services.at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature)at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)— End of inner exception stack trace —at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)]System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1496System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218Microsoft.Crm.ReportingServices.ReportingService.ListReportHistory(String Report) +48Microsoft.Crm.Reports.ReportCache.GetSnapshots(String reportPath) +267Microsoft.Crm.Reports.ReportCache.GetReportSnapshotProperties(String reportName) +194Microsoft.Crm.Web.Reporting.SRSViewer.ConfigurePage() +440Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20System.Web.UI.Control.PreRenderRecursiveInternal() +62System.Web.UI.Page.ProcessRequestMain() +1499
Resolution
SQL Server 2005 Workgroup Edition is available withWindows Small Business Server R2. However, this problem occurs because this version of SQL Server does not support the Snapshot feature in SQL Server Reporting Services.