.NET Questions and Solutions

Symptoms
Consider the following scenario:You install Microsoft Dynamics CRM 3.0 on Microsoft Windows Small Business Server 2003 Release 2 (R2) with Microsoft SQL Server 2005 Workgroup Edition.You view a report in Microsoft Dynamics CRM 3.0.In this scenario, you receive the following error message:

Server Error in ‘/’ Application.
System.Web.Services.Protocols.SoapException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services.
Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature) at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory) — End of inner exception stack trace — at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. —> Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: “Report history snapshots” is not supported in this edition of Reporting Services. at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature) at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory) — End of inner exception stack trace — at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)
Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:[SoapException: System.Web.Services.Protocols.SoapException: The feature: "Report history snapshots" is not supported in this edition of Reporting Services. ---> Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: The feature: "Report history snapshots" is not supported in this edition of Reporting Services.at Microsoft.ReportingServices.Diagnostics.Sku.ThrowIfFeatureNotEnabled(String instanceId, RestrictedFeatures feature)at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)— End of inner exception stack trace —at Microsoft.ReportingServices.WebServer.ReportingService.ListReportHistory(String Report, ReportHistorySnapshot[]& ReportHistory)]System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1496System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218Microsoft.Crm.ReportingServices.ReportingService.ListReportHistory(String Report) +48Microsoft.Crm.Reports.ReportCache.GetSnapshots(String reportPath) +267Microsoft.Crm.Reports.ReportCache.GetReportSnapshotProperties(String reportName) +194Microsoft.Crm.Web.Reporting.SRSViewer.ConfigurePage() +440Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20System.Web.UI.Control.PreRenderRecursiveInternal() +62System.Web.UI.Page.ProcessRequestMain() +1499
Resolution
SQL Server 2005 Workgroup Edition is available withWindows Small Business Server R2. However, this problem occurs because this version of SQL Server does not support the Snapshot feature in SQL Server Reporting Services.

Symptoms
Symptom 1When you try to run a report in Microsoft Dynamics CRM 3.0, you receive the following error message:

The request failed with HTTP status 401: Unauthorized.When you try to run a report in Microsoft Dynamics CRM 4.0, you receive the following error message:

An error occurred while trying to add the report to Microsoft Dynamics CRM.
Try this action again.If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization’s Microsoft Dynamics CRM Administrator.Finally, you can contact Microsoft Support.
Error code:0×80048298
Symptom 2Consider the following scenario in Microsoft Dynamics CRM: You build a custom report by using Microsoft Visual Studio 2003 or by using a similar tool.You try to upload the report to the Microsoft Dynamics CRM system. In this scenario, you receive the following error message:

Server Error in ‘/’ Application. Exception of type Microsoft.Crm.CrmException was thrown. If the DevErrors parameter is enabled, you receive this error messageon the screen.
This error message occurs in some configurations. For example, this error message may occur if the following conditions are true:The following products are installed on the same server:Microsoft SQL ServerSQL Server Reporting Services (SRS)Microsoft Dynamics CRM is installed on a separateserver.
Resolution
This problem occurs because the security account for the CRMAppPool application pool does not have the Publisher for Microsoft Dynamics CRM role in Report Manager.