Symptoms
When you start Windows 98, you may receive the following error message:

Fatal Exception 0028 in VXD HELPWGRDNOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
242450?(http://support.microsoft.com/kb/242450/EN-US/) How to Query the Microsoft Knowledge Base Using Keywords
Resolution
This behavior can occur if the Dr. Solomon’s Anti-Virus program is installed on your computer. The Dr. Solomon’s Anti-Virus program is not compatible with Windows 98.