Symptoms
When you use the Citrix ICA client and are connected to a server configuredusing the Metaframe add-on to Microsoft Terminal Server, you may receive aDr. Watson error in Spoolss if using the HP LaserJet 4000 printer.

Application exception occurred:App: exe\spoolss.dbg (pid=74)When: 9/14/1998 @ 14:28:14.841Exception number: c0000005 (access violation)
Resolution
This issue may be caused because you may have a mismatched version of theHpdcmon.dll file, or the Hpdcmon.dll file may be corrupted, or it may beunnecessary for proper operation.