Overview of The 7 Habits of Highly Effective People

The 7 Habits workshop helps participants learn how to improve performance and results
by pulling together at the highest levels of effectiveness and teamwork. During two days
of compelling, hands-on instruction, participants discover how to:
• Break ineffective behaviors and tendencies
• Create high levels of trust, unity, and synergy
• Develop strong, interdependent relationships
• Take initiative and responsibility
• Focus on key priorities
• Build Win-Win business relationships
• Communicate effectively
• Value diversity
• Practice continuous improvement

CORE COMPETENCIES
PERFORMANCE STATEMENTS –
Participants will be able to:
Habit 1: Be Proactive®
• Taking initiative
• Keeping commitments
• Taking responsibility
• Holding oneself accountable for results
• Exerting a positive influence on results
• Recognize the difference between proactive and reactive mindsets.
• Identify areas where reactive tendencies affect business results
• Develop proactive responses to business challenges.
• Describe situations in which “victim thinking” is affecting results.
• Describe personal roles in bringing about positive change in regard to
business challenges.
Habit 2: Begin with the End in Mind®
• Developing vision
• Establishing/clarifying mission
• Setting team/personal goals
• Aligning goals to mission-critical priorities
• Focusing on outcomes
• Explain principles of mental/physical creation to ensure quality outcomes.
• Describe mission of the organization.
• Describe how personal work goals align to organizational mission.
• Set personal goals that align to mission.
• Explain how to set team goals that align to mission.
• Identify organizational/team/personal misalignments with business goals.
Habit 3: Put First Things First®
• Executing strategy
• Focusing on important rather than merely
urgent priorities
• Defining tasks to achieve key goals
• Eliminating low priorities
• Prioritizing tasks
• Using planning tools
• Break down work goals into key tasks.
• Assign priority to key tasks.
• Ensure that key tasks connect to organizational goals and mission.
• Prioritize work on a weekly and daily basis.
• Ensure that tasks serve long- as well as short-term goals.
• Eliminate urgent but less important tasks to free time for productive purposes.
• Demonstrate how to use planning tools to increase efficiency.
Habit 4: Think Win-Win®
• Improving business relationships
• Collaborating effectively
• Negotiating in a Win-Win mode
• Resolving conflicts
• Making Win-Win performance agreements
• Describe ineffective paradigms of human interaction (win-lose, lose-win etc.)
• Describe the advantages of a Win-Win paradigm of interaction.
• Practice Win-Win thinking to improve teamwork.
• Demonstrate how to conduct a Win-Win negotiation.
• Resolve a conflict in a Win-Win mode.
• Use Win-Win tools to make performance agreements.
Habit 5: Seek First to Understand,
Then to Be Understood®
• Communicating persuasively
• Defusing high-tension situations
• Listening effectively
• Providing productive input and feedback
• Describe how listening habits affect business relationships and results.
• Explain empathic listening and its advantages.
• Demonstrate empathic listening in a highly charged or conflicted situation.
• Demonstrate providing input and feedback in a way that builds relationships.
• Write and present information in a way that leads to positive action and builds
relationships.
Habit 6: Synergize®
• Leveraging diversity
• Making decisions/solving problems
collaboratively
• Valuing differences
• Collaborating creatively
• Developing innovative solutions
• Explain the advantages of synergy; of valuing and celebrating divergent
viewpoints and capacities.
• Describe the barriers to integrating diverse viewpoints.
• Describe opportunities for synergy in your own decision-making.
• Demonstrate how to solve a business problem synergistically.
• Demonstrate how to arrive at the innovative “third alternative” that transcends
one-sided solutions.
Habit 7: Sharpen the Saw®
• Achieving life balance
• Practicing continuous improvement
• Practicing self-renewal
• Explain how to balance work and life priorities.
• Explain the principles of continuous improvement as an everyday practice.
• Create a personal-development plan to renew individual productive capacity.