Outsourcing Your Project Online: Screening & Working With Freelancers (Part 2)
If you haven’t read the first part of this blog, please follow this link: https://ivoireconsultancy.org/blogs/ivoire_article_view.php?id=55.
1. Things to specify when submitting your Project?
* Qualifications and knowledge Be careful here- There is a tendency to think that the higher the level of academic qualification the better, but often knowledge may be more important. Other sorts of training maybe more relevant for a specific job than a degree. It is important to think about just what is necessary and what is desirable in order to do the job.
* Specific competences, skills, abilities Here you need to specify accurately (and quantify if you can) those factors that are necessary for the successful completion of your project. For example, ‘I need a Freelancer with the ability to communicate in English as well as French- A freelance web designer, programmer with some knowledge of php, java scripts, and able to work under pressure….’
*Experience Carefully specify necessary prior experience and the content within this needs to have been gained, can reduced the number of unsuitable applicants. It is important to think about what experience is necessary for success in this particular project. For example, ‘I need a freelance writer with 5 years of work experience in the outsourcing world….’
2. Interviewing Freelancers
* Base your questions on the job requirements * Ask exactly the same questions of each candidate * Avoid asking for opinions, goals and self-evaluations * Rate each answer in the interview and evaluate several scales at the end of each interview
It is important to understand that the interview has the following advantages: * explain the work of your organization * to offer the applicant an opportunity to explore any doubt or uncertainty * Set up the expectations of both parties, including any discussion of potential difficulties in reality * for candidates, in order to to assess whether they want to be the kinds of work * to start building the relationship between the buyer and freelance translators
* Some examples of questions, what was your most satisfying experience of working on your first project as a freelancer? * What did you achieve it explicitly? * Me about a time when you had a project have been completed within a short time. What have you done? * What was the most difficult project that you had been performed in the past? * Me about a project you recently completed. How did you hear that? * How much time do you spend thinking about a task before starting work?
You are not required to ask the same questions of all of them at the same time. However, we believe that these sample interview questions would help you in your selection process.
3. Steps for dealing with underperformance or misunderstanding
*Identify and agree on the problem with the Freelancer
The reason for the poor (in seconds) to establish a *. How buyers, understanding, attitudes, or there is a reason to support freelancers from inadequate capacity and lack of skills or the stem of the problem is?
*Decide and agree on the action required: for example providing more guidance to the Freelancer and allocate more resources if necessary
*Record agreement on steps to be taken
*Monitor and provide feedback.
4. Why is it important to build a long-term relationship with a Service Provider? Reducing the number of Service Providers enables the Buyer to devote much more time and effort to developing relationship with the remaining. So hiring the same Freelancer time and time again could be beneficial for the Buyer in the long term. Buyers can involve Service Providers in planning for the future, enabling Freelancers to invest and build their own capabilities to meet future requirements Service Providers can be involved in new service/product design and development of the Buyer.
Following these simple steps will make your outsourcing experience very pleasant.
